Return & Exchange Policy

Last updated: [Date]

We want you to love your saree. If something isn’t right, this policy explains how returns and exchanges work at Vasthara Boutique.

Return Window

You may request a return or exchange within 7 days of delivery, provided the item meets the eligibility conditions below.

Eligibility

• Item must be unused, unwashed and undamaged, with all original tags and packaging intact.
• Item must not be a customized/stitched or final-sale product (see exclusions).
• Proof of purchase (order number) is required.

Non-Returnable Items

• Customized or stitched items (including petticoat/blouse stitching).
• Items marked “Final Sale” or bought under clearance.
• Items damaged due to misuse or improper care.

How to Request

Email vastharaboutique01@gmail.com with your order number, reason for return and supporting photos (for damaged/incorrect items) within the return window. Our team will guide you through the next steps.

Damaged or Wrong Item

If you receive a damaged, defective or incorrect item, please share an unboxing photo/video and clear images within 48 hours of delivery so we can resolve it quickly at no cost to you.

Exchange

Subject to availability, eligible items can be exchanged for a different product. Any price difference will be collected or refunded accordingly.

Return Shipping

For damaged/incorrect items, return shipping is on us. For change-of-mind returns, return shipping may be borne by the customer or deducted from the refund, as applicable.

Refunds

Approved refunds are processed per our Cancellation & Refund Policy.

Contact Us

For any questions about this policy, reach our team at vastharaboutique01@gmail.com or [Support Phone — e.g. +91 XXXXX XXXXX]. Support hours: Monday to Saturday, 10:00 AM – 7:00 PM IST.